Frequently Asked Questions
Find answers to common questions about our services, pricing, and support. Can't find what you're looking for? Contact our team!
NaijaProxy is Africa's premier platform for high-quality proxy networks, real phone number verifications, and premium social media accounts tailored for developers and businesses.
We support a wide variety of local and international payment methods including bank transfers (Naira), debit/credit cards (Visa, Mastercard, Verve), and cryptocurrencies (USDT, BTC, ETH).
We offer residential proxies, datacenter IPs, and mobile proxies across more than 150 countries. Our proxies are highly anonymous and perfectly suited for web scraping, ad verification, and automation.
We primarily provide Real Mobile (non-VoIP) numbers linked to physical SIM cards. These numbers have the highest delivery rate and are trusted by all major digital platforms.
Our phone verification service provides you with real, non-VoIP numbers capable of receiving SMS codes from major platforms (WhatsApp, Telegram, Google, etc.). You only pay for successful verifications.
All sales are final. Due to the digital nature of proxies and verification components with immediate delivery, we do not offer refunds to your original payment method. Please add a small balance to test our services first.
We offer very low minimum deposit limits so you can easily fund your wallet and test our residential proxies or SMS verification with just a few dollars before scaling up your operations.
Yes, our mobile and residential proxies are perfect for social media management and automation. They provide high trust scores that prevent blocks and captchas from platforms like Instagram, TikTok, and Facebook.
Residential proxies are IPs assigned to real home owners by Internet Service Providers (ISPs), offering the highest trust and lowest block rates. Datacenter proxies are generated in cloud servers, offering higher speeds but generally lower trust scores.
You can automatically join our reseller program when you deposit a sufficient volume. Reseller tiers unlock massive API discounts for proxy bandwidth and SMS verifications. Contact support for volume pricing.
Absolutely. Our advanced dashboard allows you to target specific countries, states, cities, and even specific ISPs (like Comcast or AT&T) without any additional hidden charges.
Yes! We have an extensive developer API that lets you fully integrate all our services—buy proxies, get verification SMS, or purchase social accounts directly via your own software.
NaijaProxy operates on a prepaid wallet model. You deposit funds into your wallet using your preferred payment method, and individual services are deducted from your balance as you use them.
Yes, privacy is our top priority. We employ high-grade encryption, we do not keep traffic logs for our residential proxies, and our payment gateways are fully PCI DSS compliant.
Most verification numbers are leased for a 15-20 minute window. If the SMS code does not arrive within this timeframe, the order is automatically canceled and your balance is refunded to your wallet.
Yes, we sell high-quality, aged, and PVA (Phone Verified Accounts) for various platforms including Twitter/X, Facebook, Instagram, and Reddit.
Proxy delivery is virtually instantaneous. After generating your proxies from the dashboard, the IP:Port list is immediately available for download or copy-pasting.
If your proxy is slow: 1. Verify your network connection. 2. Refresh your proxy list in the dashboard. 3. Rotate the IP (for rotating residential proxies). 4. Ensure you haven't exhausted your bandwidth limit.
Sharing your account login with others is strictly prohibited and can lead to a ban. However, you can export your generated proxy IP:Port lists or use IP-authentication for your team members.
By default, proxy subscriptions run until your allocated bandwidth or time period expires. You can enable auto-renewal in your dashboard settings if you wish to maintain the same IPs.